Job Description
Company Overview:
MedPro Disposal is a national leader in healthcare compliance, helping medical providers across the U.S. navigate complex regulations, manage medical waste, and protect their staff and patients.
With a focus on sustainability, innovation, and client-first service, we deliver smarter, safer, and more efficient solutions that support the healthcare community. Join a fast-growing, mission-driven company making a real impact in healthcare.
Role Overview:
Are you a relationship-driven professional who thrives on solving problems and delivering value?
As a Client Success Manager, you’ll serve as a trusted advisor to a portfolio of healthcare clients—ensuring satisfaction, driving retention, and uncovering growth opportunities. This is a high-impact role where your relationship-building and problem-solving skills directly contribute to client success and company growth.
Key Responsibilities:
- Account Management: Serve as the primary contact for clients, building strong relationships and ensuring long-term retention.
- Revenue Growth: Identify upsell and cross-sell opportunities to expand account value.
- Client Advocacy: Understand client needs, deliver tailored solutions, and proactively resolve concerns.
- Strategic Planning: Execute personalized account strategies aligned with revenue goals.
- Team Collaboration: Work cross-functionally with Sales, Billing, and Operations to ensure seamless service.
- CRM Management: Track interactions and manage pipelines using Salesforce, HubSpot, or similar platforms.
- Industry Insight: Stay informed on healthcare compliance trends and use insights to guide client strategy.
Qualifications:
- Experience: 2+ years in B2B sales, client success, or account management; experience in healthcare or multi-location services is a plus.
- Relationship Builder: Proven ability to grow accounts and build trust with stakeholders.
- Strong Communicator: Excellent verbal, written, and interpersonal skills.
- Organized & Results-Driven: Skilled at managing multiple accounts and delivering outcomes.
- Tech-Savvy: Comfortable using CRM platforms like Salesforce, HubSpot, Outreach, etc.
- Education: Bachelor’s degree preferred, but not required with relevant experience.
What We Offer:
- Earning Potential: OTE of $75K-$85K+ with uncapped commissions
- Health & Wellness: Full medical, dental, and vision insurance
- Time Off: Generous PTO and paid holidays
- Career Growth: Advancement opportunities and ongoing training
- Team Culture: Supportive, collaborative environment that celebrates wins
- Mission-Driven Work: Help healthcare providers stay compliant and safe
Application Process:
Shortlisted candidates will be required to complete a brief sales skills assessment before the initial interview.
Equal Opportunity Employer:
MedPro Disposal is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
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