Part-Time Desktop Support Associate Job at Professional Alternatives, Houston, TX

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  • Professional Alternatives
  • Houston, TX

Job Description

Job ID#: 30068

Part – Time Desktop Support Associate
Immediate Opportunity – Needed ASAP!
Contract to Hire in Downtown Houston
Pay to $27 hourly
15-20 hours weekly with some hybrid opportunities

Join our team as a Desktop Support Associate at an esteemed nonprofit arts organization.  Your role will involve providing hands-on desktop support and ensuring seamless IT operations to enhance the organization’s efficiency.

Required Skills:

  • Provide general help desk support to facilitate a customer service-oriented environment where all departments are encouraged to seek help and are satisfied with the guidance provided. 
  • Approximately 15 hours per week as first-line desktop support, some work can be done remotely, but will require on-site availability for 2 to 3 days a week.   
  • Provide end-user troubleshooting of peripherals, printing, and workstations, as needed.
  • Support all installed software, including Windows, Microsoft 365 suite, and Citrix.
  • Keep current on technology and business application trends and best practices, and lead projects related to implementing such best practices. 
  • Provide analytics regarding the organization’s IT usage.
  • Attend weekly scheduled virtual IT team meetings.

Nice to Have Skills:

  • Familiarity with Windows, Microsoft 365 suite, and Citrix software.
  • Ability to provide analytics on IT usage within the organization.

Preferred Education and Experience:

  • Prior experience in a nonprofit or arts organization would be advantageous.
  • An Associate’s degree in IT or related field would be preferred.

Other Requirements:

  • Availability for approximately 15 -20 hours per week, with the flexibility to work remotely and onsite for 2-3 days a week.
  • Attendance at weekly virtual IT team meetings to collaborate on projects and initiatives.

Founded in 1998, Professional Alternatives is an award-winning recruiting and that utilizes technology and relationships to deliver top talent.  Connect with us today!

Job Tags

Hourly pay, Contract work, Part time, Immediate start, Remote work, 2 days per week, 3 days per week,

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